Lifetime value per customer
See exactly how much every loyalty member has spent from their first visit to today.
Sort by lifetime value to identify your highest-value customers.
Customer Insights
Know who your best customers are and how to keep them
Intelura Customer Insights is part of the Loyalty and CRM module - giving you a clear view of visit frequency, lifetime spend, tier progression, campaign response, and individual customer behaviour across your whole customer database.
Loyalty & CRM
Programme settings, customer records, campaigns & insights
Members
1248
Gold Tier
156
Silver Tier
432
Bronze Tier
660
Points Issued
842,500
LTV Total
GBP 142,680.00
Tier Distribution
Gold Tier12.5%
Silver Tier34.6%
Bronze Tier52.9%
New Members21.0%
Programme Performance
Total points issued842,500 pts
Avg points per member675 pts
Members with consent92%
Campaigns sent24
Quick Actions
Core Capabilities
Customer Value
Spend per visit
Average spend per visit for every customer.
Identify customers who visit frequently but spend less - and use targeted promotions to increase their average check.
142k
Alex
Sarah
Marcus
38.5
52.1
24.8
Customer value
LiveLTVTracked
Average spendPer visit
Visit & Tier Signals
Visit frequency tracking
See how often each customer visits - daily, weekly, monthly, or lapsed.
Use this to trigger win-back campaigns for customers who have not returned.
Tier progression
See where each customer sits in the Gold, Silver, Bronze structure and how close they are to the next tier.
Use this to create campaigns that encourage the final few visits to upgrade.
Bronze
Silver
Gold
Loyalty signals
LiveFrequencyVisible
Next tierProgress
Campaign Data
Campaign response history
See which campaigns each customer has received, opened, and redeemed.
Build smarter segments based on engagement history.
Custom tags
Tag customers as VIP, Regular, Local, or custom tags.
Filter and target by tag in campaigns.
Export to CSV
Export your full customer database including contact details, tier, points, lifetime value, and visit history.
Sent
Opened
Redeemed
Scheduled
VIP
Regular
Local
Lunch
Family
Custom
CSV
Segment data
LiveCampaignsHistory
ExportsCSV
See it in action
Book a demo and seeevery feature working live
Walk through ordering, kitchen operations, table management, delivery aggregation, inventory, loyalty, and analytics in a 30-minute live session built around your venue type.
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